McCann Health New York’s Aileen Cahill discusses the role of AI and data in enhancing the digital customer experience

Aileen Cahill, Vice President of Omnichannel Strategy, Digital & Analytics at McCann Health New York, recently joined GDS’ CIO Summit for a panel entitled “Putting CX Front and Center: Utilizing AI & Data to Enhance the Digital Customer Experience.” 

Aileen joined a group of leaders for a discussion on how technology can improve customer experience and the challenges organizations may face in their efforts to make CX a priority.